Return a Kindle eBook

January 3, 2012

Kindle books can be returned through the Manage your Kindle page on the Amazon.com website. To return a borrowed eBook:

1. Navigate to www.amazon.com
2. Log-in to your account
3. Select either Your Digital Items or Your Account from the top right
4. Find and select Manage Your Kindle
5. Mouse-over the Actions… button to the right of the book you would like to return
6. click on Return

Please reply or call us at 772-288-5702 x5 if you need further assistance,

Richard Reilly

Reference Librarian

Martin County Library System

Follow Us: Facebook | Twitter | Blog

Visit Martin County’s Citizens’ Online Service Desk:

www.martin.fl.us

Kindle and Overdrive

September 23, 2011

Does the library have eBooks for Kindle?

YES! As of today (9/23/2011 @9:30 a.m.) A link to the Kindle version of an Overdrive eBook title is displayed in http://martin.lib.overdrive.com/

Check Out a Public Library Book for Kindle

You can borrow Kindle books from your local library’s website, and, with the click of a button, have them delivered to your Kindle device or free reading app.

Instructions:

  1. Visit the website of a U.S. library that offers digital services from OverDrive.
  2. Check out a Kindle book (library card required).
  3. Click on “Get for Kindle.” You will then be directed to Amazon.com to redeem your public library loan. You may be required to login to your Amazon.com account — or create a new account — if you’re not already logged in.
  4. Choose to read the book on your Kindle device, free reading app, or Kindle Cloud Reader.

Note: Public library books require an active Wi-Fi connection for wireless delivery to a Kindle device. Library books will not be delivered via your Kindle’s 3G connection. If trying to send to a Kindle device and do not have an active Wi-Fi connection, you may instead choose to load your library book via USB. Both Mac and Windows users can manage Kindle content through a USB connection. (http://www.amazon.com/gp/help/customer/display.html/ref=hp_200747550_check?nodeId=200747550#check)

I got the error message ‘Error getting license/License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER’. What should I do?

In order to download a single Adobe eBook on multiple computers, Adobe Digital Editions must be activated using the same Adobe ID on each computer.

To activate Adobe Digital Editions using an Adobe ID…

  1. Open Adobe Digital Editions.
  2. Select Library > Authorize Computer….
    The ‘Authorize Computer’ dialog box is displayed.
  3. Enter the email address and password for your Adobe ID.
  4. Click ‘Activate’.
  5. Click ‘Finish’ to close the ‘Setup Assistant’ dialog box.
    Adobe Digital Editions is activated using an Adobe ID. Repeat this process on each computer on which you intend to download Adobe eBooks.

Note that if you activate Adobe Digital Editions with an Adobe ID which has already been used to activate Adobe Digital Editions on another computer, any DRM-protected Adobe eBooks downloaded before activating with the Adobe ID will no longer work.

If the subsequent download of an Adobe eBook is attempted on a computer that has been activated using a different Adobe ID, DRM-restrictions will make the title incompatible with the second computer.

How do I activate a supported eBook device using an Adobe ID?

To activate an eBook device using an Adobe ID…

  1. Connect the eBook device to your computer.
  2. Open Adobe Digital Editions.
    Adobe Digital Editions launches and detects the eBook device. The ‘Device Setup Assistant’ dialog box is displayed.
  3. Click ‘Authorize Device’.
    Adobe Digital Editions activates the eBook device. You can now transfer DRM-protected Adobe eBooks to the device.

Note that both Adobe Digital Editions and the eBook device must be activated with the same Adobe ID to transfer DRM-protected Adobe eBooks to the device.

The Overdrive system allows you to put up to 7 titles in your Cart at the same time. If you have decided against checking out a particular title, you can click the ‘remove’ link to pull it from your Cart. Please note that the system will automatically remove a title from your Cart 60 minutes after you have placed it there, making it available to other patrons at your library. (Overdrive)

There are many file formats available from the Overdrive database of downloadable eBooks and Audiobooks.

eBook Formats:

PDF - Portable Document Format (PDF) is a file format created by Adobe Systems. This format is good for titles with illustrations. It does not allow word wrapping; so, zooming into the text may be difficult.

EPUB - Electronic Publication format is a free and open e-book standard by the International Digital Publishing Forum. This format allows for word wrapping; therefore, it is best for all text titles.

Audiobook Formats:

MP3 - A compressed audio file that offers cross platform compatibility (PC and MAC)

WMA - Windows Media Audio format is also compressed. Items in this format can only be downloaded on a PC. Most, however, can be transferred to an Apple device.

Is my eBook device compatible?

Is my Audiobook device compatible?

The loan period for an Audiobook, downloaded from the Overdrive database varies. During the Checkout procedure, you may select either a 7 day or 14 day loan period.

Note: Unlike eBooks, downloadable Audiobooks cannot be returned early. You will have to wait until the item expires.

eBook Loan periods

December 2, 2010

The loan period for eBooks, downloaded from our Overdrive database, varies. On the Checkout screen of the download process, you can choose a 7 day, 14 day, or 21 day loan.

eBooks can be returned early. For instructions, please see: http://mclsfarq.wordpress.com/2010/04/20/how-do-i-return-adobe-ebooks-early/

Richard S. Reilly
Reference Librarian
Martin County Library System

If you receive a, ‘User not authorized’ message after connecting the Nook to the Adobe Digital Editions (ADE) software and the device has been authorized, here is a tip to resolve the problem.

1. Close ADE if it is open.

2. Connect the Nook to the computer and open the My Computer folder from the desktop or the Start menu.

3. Right-click on the Nook and select, “Explore.”

4. Find the folder ‘.adobe-digital-editions.’ It contains one small XML file.

5. Delete the folder, and therefore the file within.

6. Unplug the Nook.

7. Finally, open ADE, and plug-in the nook. Reauthorize the device.

Richard S. Reilly

Reference Librarian

Martin County Library System

Overdrive Audiobooks Tip 44

December 2, 2010

What is the ‘Windows Media Player Security Upgrade’ and how do I complete it?

The Windows Media Security Upgrade is a process that must be performed before Windows Media Player will allow any DRM-protected files to be downloaded. A security measure, the security update identifies the copy of Windows Media Player with the computer on which Windows Media Player is being used. Publishers often require this sort of security in order to discourage the unlawful redistribution of digital content.

If you have not previously performed the security upgrade, the first time that you attempt to download DRM-protected content, OverDrive Media Console checks to see if you need to complete the security upgrade. If a security upgrade is needed, a message is displayed notifying you that in order to download and play DRM-protected content, you must first upgrade the security of Windows Media Player. Follow the instructions provided in the message to complete the security update.

Alternatively, you may complete the security upgrade at any time. Complete the security upgrade as follows…

If you have Windows Media Player 11 (or newer)…

  1. While connected to the Internet, open OverDrive Media Console.
  2. Go to Tools > Windows Media Player Security Upgrade.
    A dialog box is displayed, notifying you that Windows Media Player requires a security upgrade to play DRM-protected content.
  3. Click ‘OK’ in the dialog box.
    Windows Media Player opens and the ‘Windows Media Player’ dialog box is displayed.
  4. Click ‘Upgrade’ to download and install the required security component.
    Windows Media Player indicates that it is ‘Connecting to server…’. Once connected, the security component is downloaded and installed. Windows Media Player indicates that the security component was upgraded successfully.
  5. Click the ‘Close’ button in the ‘Windows Media Player’ dialog box.
    The ‘Media Usage Rights Acquisition’ dialog box is displayed.
  6. Click the ‘Play’ button in the ‘Media Usage Rights Acquisition’ dialog box to complete the upgrade.
    Windows Media Player plays a brief file, confirming that you have completed the upgrade.
  7. Click the ‘Cancel’ button to close the ‘Media Usage Rights Acquisition’ dialog box. If desired, you can also close Windows Media Player at this time.
    You have successfully completed the Windows Media Player Security Upgrade.

If you have Windows Media Player 9 or 10…

  1. While connected to the Internet, open OverDrive Media Console.
  2. Go to Tools > Windows Media Player Security Upgrade.
    A dialog box is displayed, notifying you that Windows Media Player requires a security upgrade to play DRM-protected content.
  3. Click ‘OK’ in the dialog box.
    Windows Media Player opens and, the ‘Windows Media Player’ dialog box is displayed.
  4. Click ‘Yes’ in the ‘Windows Media Player’ dialog box to perform the upgrade.
    The ‘License Acquisition’ dialog box is displayed, indicating that you have installed the Windows Media Player Security Upgrade.
  5. Click the ‘Play’ button in the ‘License Acquisition’ dialog box to complete the upgrade.
    Windows Media Player plays a brief file, confirming that you have completed the upgrade. If desired, you can close Windows Media Player at this time.
    You have successfully completed the Windows Media Player Security Upgrade.

If at a later time you need to upgrade the security of Windows Media Player again, do so as follows…

If you have Windows Media Player 11 (or newer)…

  1. While connected to the Internet, open OverDrive Media Console.
  2. Go to Tools > Windows Media Player Security Upgrade.
    A dialog box is displayed, notifying you of the current Windows Media Player security version and offering the option to re-upgrade.
  3. To re-upgrade, click ‘OK’ in the dialog box.
    Windows Media Player opens, and the ‘Media Usage Rights Acquisition’ dialog box is displayed.
  4. Click ‘Play’ in the ‘Media Usage Rights Acquisition’ dialog box to perform the upgrade.
    The ‘Media Usage Rights Acquisition’ dialog box closes, and Windows Media Player plays a brief file, confirming that you have completed the upgrade. If desired, you can close Windows Media Player at this time.
    You have successfully completed the Windows Media Player Security Upgrade.

If you have Windows Media Player 9 or 10…

  1. While connected to the Internet, open OverDrive Media Console.
  2. Go to Tools > Windows Media Player Security Upgrade.
    A dialog box is displayed, notifying you of the current Windows Media Player security version and offering the option to re-upgrade.
  3. To re-upgrade, click ‘OK’ in the dialog box.
    Windows Media Player opens, and the ‘License Acquisition’ dialog box is displayed.
  4. Click ‘Play’ in the ‘License Acquisition’ dialog box to perform the upgrade.
    The ‘License Acquisition’ dialog box closes, and Windows Media Player plays a brief file, confirming that you have completed the upgrade. If desired, you can close Windows Media Player at this time.
    You have successfully completed the Windows Media Player Security Upgrade.

SOURCE: http://martin.lib.overdrive.com/FA53BC63-2B79-4C73-9973-36547192568E/10/572/en/Help-FAQ-Format25.htm#question-44

Richard S. Reilly

Reference Librarian

Martin County Library System

To return Adobe eBooks early…

  1. Open Adobe Digital Editions.
  2. Select the ‘Library View’ icon (in the upper left corner).
    The Adobe Digital Editions library is displayed.
  3. Under the ‘Bookshelves’ heading, select ‘Borrowed’.
  4. Click the eBook you want to return.
  5. Click the ‘Item Options’ arrow (in the upper left corner of the selected eBook).
  6. Select ‘Return Borrowed Item’.
  7. Click ‘Return’ to verify that you want to return the title.
    The eBook is returned to the library collection.

Note: Audiobooks cannot be returned early. It appears that one has to wait for them to expire.

Follow

Get every new post delivered to your Inbox.